Wednesday, September 9, 2020

Is your internet slow? Find out these reasons.

Is your internet slow? Find out these 5 main reasons

Customers never seem to be satisfied with internet service. This dissatisfaction is on the rise. Negative comments and abusive posts about Internet service providers are appearing on social media.

In fact, the Internet is slow for a variety of reasons. Every user needs to be aware of this. Today we are going to discuss the main reasons why broadband internet is slow.

1. Your WiFi offers extensive coverage but, it can weaken your connection performance. Distance reduces your WiFi signal and penetrates the ceiling and walls of the house, causing problems for the WiFi signal.

To get rid of this problem you can connect your device to your router using an Ethernet cable. Test the speed now and you will be happy with the result.

In addition, you can improve WiFi performance by placing the router in the center of your home. It is better to keep it in an open, downward position. But never hide it in a narrow place.

2. The internet is for sharing and use. So you share it with your friends and family. But while sharing, don't forget that Wi-Fi has its own limitations on how many devices it will flood.

When your broadband is being shared with many people, then this internet is being used for various purposes. Such as video streaming, online gaming, etc. It consumes a lot of bandwidth. As a result, the overall performance of WiFi is affected.

Test your broadband speed two to three times a day. You will find that when very few people are using the internet, then your net is working at a very fast speed.

But the fiber broadband package can support many connections well. It works better than standard broadband ADSL. It does not harm the speed and overall performance.

3. Not only the distance but also the location of the router is another factor that affects the connection performance by affecting the signal of your WiFi. Apart from this, the distance between the nearest telephone exchange and the active street distribution cabinet is another factor.

At these points, your information can be accessed online or uploaded to the Internet. The farther you go from these points, the weaker your connection becomes. A quick web search will show you the nearest telephone exchange location.

If you are a customer of Standard Broadband ADSL, request line speed as estimated by Fiber Broadband Provider. From this, you can see the current speed of your broadband. The technology of fiber optic broadband is that even at long distances, its speed is always very high.

4. If your WiFi password is secure, a neighbor can't steal it. But you are sharing the network infrastructure. Which also gives coverage to your road and surrounding area. The technology is the same as sharing the Internet with your family. But the Internet infrastructure that is shared with neighbors has a lot of potential on a large scale.

When there are more people online in your area or on the street, the demand for the network increases exponentially. In this case, the speed may be disturbed.

Some broadband providers have direct control over network usage. This control limits Internet activity. Which allows other users to access the Internet equally. This is called traffic management. It helps all users to consume the internet equally.

5. Sometimes the main reason for your sluggish broadband can be your service provider. Your provider's traffic management policy also controls your usage.

If so, you do not have a solution to this problem. In that case, go to your provider and request a possible solution. Even so, if you are not satisfied with the old service provider, you are free to go to another service provider.

Why isn't the internet speed as high as the service provider says?

 Customers never seem to be satisfied with internet service. This dissatisfaction is on the rise. Negative comments and abusive posts about Internet service providers are appearing on social media.

But service providers say the slow speed of the Internet is not their only weakness. In a virtual interaction held by Technology Journalists Forum (TJF) Nepal, they said that the internet could be slow due to problems with bandwidth, various servers, and mobile apps.

During the interaction, Vinay Mohan Saud, CEO of Subisu Kewal Net Pvt.

"Customers' complaints are justified. Internet service providers may offer more Mbps than they can afford due to fierce competition, but many of the problems are not just our fault. We are just a pool between the consumer and the server or app. If there is a problem in one of the three parties, the internet will be slow, but we will be the only ones to be abused, 'said CEO Saud.

Saud said all service providers were working to address customer grievances and that their initiative alone would not be the answer. "Sometimes there is a problem with platforms like Facebook, YouTube, and Tiktak. But consumers blame the Internet service provider. We can't solve the problem of Facebook, Tiktak, YouTube, 'he added.

Similarly, Vinay Bohora, Managing Director of Vinet Communications, said that the complaints of consumers about slow internet will never end. "The internet is slow now because of the ticking. Another similar app will come tomorrow. There will be many internet consuming sites. Even then the internet may be a bit slow. Therefore, its grievances cannot be fully resolved. We will continue to reduce it, 'said Bohora.

At present, 80 percent of internet consumption is in video and it is on the rise, so how to provide quality internet in the coming days is a challenge, says Bohora.

"Even though we have a lot of internet consumption, we don't have the infrastructure and equipment to manage it. We also have to import bandwidth.

We buy from India. If there is a problem, the internet will slow down or shut down in Nepal. On top of that, Nepal's geographical remoteness is also a problem, 'he said.

Managing Director Bohara hoped that the criticism of internet service providers would be lessened if the servers and exchanges of big platforms could be kept in Nepal. Bohora admits that sometimes customers may not get quality internet due to unhealthy competition among internet service providers in the name of competition.

"We have no control over bringing in servers. We are also at their mercy. There is a lot of content politics in it, 'says Bohra,' and again the content owners don't give us money. But we have to adjust the quality of their content. Content comes from Uta but we get abused when the content is buffered. '

The problem is exacerbated by corona

The speed of the Internet has been further hampered by the fact that people have to stay indoors due to lockdowns and bans on coronavirus prevention and control. According to Vinay Mohan Saud, CEO of Subisu Kewal Net Pvt.

He informed us that the demand for 22 to 25 GB bandwidth has increased only after the lockdown. ‘Before the lockdown, a customer used to consume about 300 GB of the internet in a month.

At present, 500 to 600 GB is being consumed. The Internet may have been slowed down by most users. It's good that they understand that, too, "said CEO Saud." Another problem is the cost of customs. WiFi congestion is on the rise. The number of internet connections is on the rise, 'he says.' Customers need to have a good device for WiFi. It also improves the customer experience. '

After Corona, Google grew by 37 percent, Facebook by 47 percent, and TickTack by more than 75 percent, he said. Saud also urged people not to do so as the internet will be slow when the app or server used for entertainment is running in HD and high capacity.

Similarly, Vinay Bohor, Managing Director, Vinet Communications Pvt. Ltd., said that Internet service providers are facing a bigger problem after Corona. "The demand for the internet has grown so much that our equipment is in a state of disrepair. In such a case, it takes time to bring the goods on the charter ship coming from abroad. That is, manpower is not available at the time. After Corona, we are in more trouble, ”said Bohora.

Not just by blaming service providers: Anandaraj Khanal, a telecommunications expert

In a virtual interaction with TJF, telecommunications expert Anandaraj Khanal said that one should be satisfied with the services provided by Internet Service Providers (ISPs) amidst many shortages in the country.

During the epidemic, developed countries have taken many other initiatives to improve the quality of the Internet, including increasing bandwidth, but Khanal accused the Nepalese government of doing nothing but instructing consumers to get discounts.

‘The quality of the internet is not just in the hands of the service provider. The Internet is a great system in itself. The government, regulators, and consumers have a long way to go. If we understood the plight of the service providers, we would not have abused the service providers, 'said Khanal, a telecommunications expert.

Stating that the ISP has to travel here and there for days to pay for bandwidth abroad, Khanal said that the government has only given instructions but has not paid attention to policy and practical work to improve the quality.

He said that the service providers have been providing the content including the routers, adding that the internet speed has been reduced due to the low-quality routers.

He says there are only two ways to increase internet service as per demand, the first is bandwidth and the second is infrastructure.

He cited the fact that Europe saw the problem of infrastructure constraints in order to manage the growing Internet consumption during Kovid's time, adding that OTT had to reduce quality and adapt its services to its infrastructure. Similarly, the United States has also added unused frequency service providers, but in Nepal, there is a lack of flexibility, he said.

In addition, many devices are connected at home. But he also discussed the unreasonable expectation of the service seekers that we are looking for 10 Mbps on the same device.

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